{"id":1441,"date":"2024-11-19T18:37:58","date_gmt":"2024-11-19T17:37:58","guid":{"rendered":"https:\/\/nix.cat\/?p=1441"},"modified":"2026-05-07T12:59:47","modified_gmt":"2026-05-07T10:59:47","slug":"metodologia-de-verificacio-dels-senyals-dalarma-per-part-de-la-central-receptora-dalarmes-cra","status":"publish","type":"post","link":"https:\/\/nix.cat\/ca\/metodologia-de-verificacio-dels-senyals-dalarma-per-part-de-la-central-receptora-dalarmes-cra\/","title":{"rendered":"Metodologia de verificaci\u00f3 dels senyals d’alarma per part de la Central Receptora d’Alarmes (CRA)"},"content":{"rendered":"

Totes les Centrals Receptores d’Alarma (CRA)<\/a><\/strong> estan subjectes a seguir les seg\u00fcents normes: Ordre ministerial INT\/316\/2011 a nivell estatal i la IRP\/198\/2010 per als sistemes situats a Catalunya, per a la verificaci\u00f3 i comunicaci\u00f3 d’alarmes a les forces i cossos de seguretat.<\/p>\n

L’objectiu de la IRP\/198\/2010 i l’Ordre ministerial INT\/316\/2011 \u00e9s establir els procediments i directrius per a la gesti\u00f3 dels senyals d’alarma generats pels sistemes de seguretat<\/a>. Aquests senyals s\u00f3n les respostes autom\u00e0tiques que emeten els dispositius de detecci\u00f3 quan perceben una situaci\u00f3 de risc o an\u00f2mala, com intents d’intrusi\u00f3, robatoris o incendis. La correcta gesti\u00f3 d’aquests senyals \u00e9s crucial per a garantir la seguretat de les persones i els b\u00e9ns protegits, aix\u00ed com per a optimitzar els recursos de les empreses de seguretat i els cossos de seguretat de l’Estat.<\/p>\n

Classificaci\u00f3 dels senyals d’alarma segons la normativa<\/h2>\n

Aquestes normes estableixen que els senyals d’alarma han de ser classificats segons el seu nivell de prioritat i rellev\u00e0ncia. Entre les categories m\u00e9s comunes hi ha:<\/p>\n

    \n
  1. Alarma confirmada<\/strong>: Es refereix a una situaci\u00f3 en la qual el sistema ha detectat un risc real, recolzat per m\u00faltiples evid\u00e8ncies per aplicaci\u00f3 dels procediments de verificaci\u00f3, com l’activaci\u00f3 simult\u00e0nia de diversos sensors o la verificaci\u00f3 mitjan\u00e7ant v\u00eddeo o \u00e0udio.<\/li>\n
  2. Alarma no confirmada<\/strong>: En aquest cas, s’ha produ\u00eft una activaci\u00f3, per\u00f2 no hi ha proves suficients que confirmin que existeix una situaci\u00f3 de perill real.<\/li>\n
  3. Senyals t\u00e8cnics o d’avaria<\/strong>: Indiquen fallades t\u00e8cniques en el sistema d’alarma, com problemes de connexi\u00f3 o energia.<\/li>\n<\/ol>\n

    Les alarmes confirmades<\/strong> han de ser prioritzades i comunicades immediatament a les Forces i Cossos de Seguretat<\/strong>, mentre que les no confirmades<\/strong> requereixen una an\u00e0lisi addicional<\/strong> abans de procedir a una intervenci\u00f3. Els senyals t\u00e8cnics, per la seva part, han de ser resolts pels t\u00e8cnics de manteniment del sistema.<\/p>\n

    Com verifica una CRA un senyal d’alarma?<\/h2>\n

    Entre els procediments de verificaci\u00f3 m\u00e9s destacats hi ha:<\/p>\n

    La verificaci\u00f3 seq\u00fcencial<\/strong>, en la qual es comprova l’activaci\u00f3 de diversos detectors en el lloc de la incid\u00e8ncia, sempre que sigui durant un espai de temps inferior a 30 minuts entre si<\/strong>. \u00c9s la verificaci\u00f3 m\u00e9s estesa entre els sistemes d’alarma<\/a>.<\/p>\n

    La verificaci\u00f3 per v\u00eddeo<\/strong>, que permet a la CRA obtenir una visi\u00f3 m\u00e9s precisa de l’esdeveniment abans de contactar les autoritats, a part de permetre avisar les forces i cossos de seguretat amb l’activaci\u00f3 d’un sol element sempre que es disposi d’una imatge o v\u00eddeo associat. Aquest m\u00e8tode es recolza en els sistemes de videovigil\u00e0ncia<\/a> instal\u00b7lats a la pr\u00f2pia instal\u00b7laci\u00f3.<\/p>\n

    Complement\u00e0riament, el titular del sistema de seguretat pot contractar un servei de verificaci\u00f3 presencial<\/strong> mitjan\u00e7ant vigilants de seguretat, que permet verificar \u00abin situ\u00bb una alarma no confirmada, convertint-la en alarma confirmada en cas de constataci\u00f3 d’un acte delictiu. A m\u00e9s, en cas d’alarma confirmada, el vigilant de seguretat realitzar\u00e0 trasllat de les claus per facilitar l’acc\u00e9s a la policia.<\/p>\n

    La formaci\u00f3 de l’usuari, clau per evitar falses alarmes<\/h2>\n

    Un aspecte fonamental per al correcte funcionament de qualsevol sistema d’alarma<\/a> \u00e9s la formaci\u00f3 de l’usuari<\/strong>. Un sistema d’alarma \u00e9s tan efectiu com ho sigui el coneixement de l’usuari sobre el seu maneig. La manca de formaci\u00f3 pot donar lloc a un \u00fas incorrecte, la qual cosa pot provocar l’activaci\u00f3 de falses alarmes, sobrecarregant les centrals receptores i disminuint l’efici\u00e8ncia de les respostes davant emerg\u00e8ncies reals. Per tant, \u00e9s fonamental que els usuaris siguin coneixedors de la normativa, el sistema de seguretat contractat, aix\u00ed com realitzin un correcte \u00fas del sistema.<\/p>\n

    Per ajudar-te a treure el m\u00e0xim profit al teu sistema, et recomanem llegir: 10 consells per a usuaris de sistemes de seguretat connectats a una CRA<\/a>.<\/p>\n

    Vols que el teu sistema d’alarma estigui correctament connectat a una CRA?<\/h2>\n

    A NiX Grupo de Seguridad<\/a> instal\u00b7lem i mantenim sistemes d’alarma<\/a> amb connexi\u00f3 a Central Receptora d’Alarmes i supervisi\u00f3 24\/7. Contacta amb el nostre equip i sol\u00b7licita un estudi gratu\u00eft sense comprom\u00eds.<\/p>\n

    Sol\u00b7licitar estudi gratu\u00eft \u2192<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

    Totes les Centrals Receptores d’Alarma (CRA) estan subjectes a seguir les seg\u00fcents normes: Ordre ministerial INT\/316\/2011 a nivell estatal i […]<\/p>\n","protected":false},"author":1,"featured_media":1433,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1441","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sense-categoria"],"yoast_head":"\nMetodologia de verificaci\u00f3 dels senyals d'alarma per part de la Central Receptora d'Alarmes (CRA) - NiX Grupo de Seguridad<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nix.cat\/ca\/metodologia-de-verificacio-dels-senyals-dalarma-per-part-de-la-central-receptora-dalarmes-cra\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Metodologia de verificaci\u00f3 dels senyals d'alarma per part de la Central Receptora d'Alarmes (CRA)\" \/>\n<meta property=\"og:description\" content=\"Totes les Centrals Receptores d’Alarma (CRA) estan subjectes a seguir les seg\u00fcents normes: Ordre ministerial INT\/316\/2011 a nivell estatal i […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/nix.cat\/ca\/metodologia-de-verificacio-dels-senyals-dalarma-per-part-de-la-central-receptora-dalarmes-cra\/\" \/>\n<meta property=\"og:site_name\" content=\"NiX Grupo de Seguridad\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/nixgrupdeseguretat\/\" \/>\n<meta property=\"article:published_time\" content=\"2024-11-19T17:37:58+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-07T10:59:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/nix.cat\/wp-content\/uploads\/2024\/11\/man-using-tablet-his-smart-home.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"683\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"NIX Grupo de Seguridad\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@NIXseguretat\" \/>\n<meta name=\"twitter:site\" content=\"@NIXseguretat\" \/>\n<meta name=\"twitter:label1\" content=\"Escrit per\" \/>\n\t<meta name=\"twitter:data1\" content=\"NIX Grupo de Seguridad\" \/>\n\t<meta name=\"twitter:label2\" content=\"Temps estimat de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minuts\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/nix.cat\\\/ca\\\/metodologia-de-verificacio-dels-senyals-dalarma-per-part-de-la-central-receptora-dalarmes-cra\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/nix.cat\\\/ca\\\/metodologia-de-verificacio-dels-senyals-dalarma-per-part-de-la-central-receptora-dalarmes-cra\\\/\"},\"author\":{\"name\":\"NIX Grupo de Seguridad\",\"@id\":\"https:\\\/\\\/nix.cat\\\/#\\\/schema\\\/person\\\/61b32f5b1a4c35270fae2f37e2be41ca\"},\"headline\":\"Metodologia de verificaci\u00f3 dels senyals d’alarma per part de la Central Receptora d’Alarmes (CRA)\",\"datePublished\":\"2024-11-19T17:37:58+00:00\",\"dateModified\":\"2026-05-07T10:59:47+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/nix.cat\\\/ca\\\/metodologia-de-verificacio-dels-senyals-dalarma-per-part-de-la-central-receptora-dalarmes-cra\\\/\"},\"wordCount\":734,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/nix.cat\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/nix.cat\\\/ca\\\/metodologia-de-verificacio-dels-senyals-dalarma-per-part-de-la-central-receptora-dalarmes-cra\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/nix.cat\\\/wp-content\\\/uploads\\\/2024\\\/11\\\/man-using-tablet-his-smart-home.jpg\",\"inLanguage\":\"ca\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/nix.cat\\\/ca\\\/metodologia-de-verificacio-dels-senyals-dalarma-per-part-de-la-central-receptora-dalarmes-cra\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/nix.cat\\\/ca\\\/metodologia-de-verificacio-dels-senyals-dalarma-per-part-de-la-central-receptora-dalarmes-cra\\\/\",\"url\":\"https:\\\/\\\/nix.cat\\\/ca\\\/metodologia-de-verificacio-dels-senyals-dalarma-per-part-de-la-central-receptora-dalarmes-cra\\\/\",\"name\":\"Metodologia de verificaci\u00f3 dels senyals d'alarma per part de la Central Receptora d'Alarmes (CRA) - 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